01
Information we collect
We collect information you choose to provide when you contact Ozarx, subscribe to updates, register for a customer account, or use our Support Center. This can include your name, work email address, phone number, company name, the details of your enquiry, and the content of support conversations or tickets.
We also process limited technical information needed to operate and protect our website and services, such as device and browser details, IP address, logs, and session information. We do not ask for sensitive personal information unless it is necessary for a specific service and you choose to provide it.
02
How we use information
Ozarx uses personal information to respond to enquiries, deliver requested services, create and manage customer accounts, provide support, improve our website and services, maintain security, and meet legal obligations. With your permission where required, we may also send relevant Ozarx updates. You can opt out of marketing communications at any time.
03
Sharing and storage
We share information only with service providers that help us operate Ozarx, such as hosting, email, customer-support, and security providers, or when disclosure is required by law. These providers may process information on our behalf only for the purposes described in this policy and under appropriate safeguards.
Ozarx does not sell personal information. If our business structure changes through a merger, acquisition, or similar transaction, information may be transferred as part of that transaction in accordance with applicable law.
04
Security and retention
We use reasonable technical and organizational measures designed to protect information from unauthorized access, loss, misuse, or alteration. No internet service can guarantee absolute security, so please avoid sending confidential credentials or financial information through ordinary contact forms or support messages.
We retain information only for as long as needed to provide services, resolve support matters, meet legal requirements, or protect Ozarx and our customers. We then delete or anonymize it where appropriate.
05
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or object to the processing of your personal information. You may also ask for a copy of information you provided to us. To make a request, contact us using the details below. We may need to verify your identity before completing a request.
06
Contact us
For privacy questions or requests, email care@ozarx.in. Please include enough information for us to understand and respond to your request.
Ozarx Technologies Inc
Global Tech Park, Bengaluru, India